• Certified & Trusted Trader

    Slide title

    Certified & Trusted Trader

    Superior trade compliance and supply chain security standards.

    Button
  • Slide title

    One-Time Importer or a Regular

    We're here to help you regardless of the quantity of your freight.

    Button
  • Slide title

    Worldwide Freight Services

    We provide 24/7 support to help ensure your peace of mind.

    Button
  • Certified & Trusted Trader

    Slide title

    Certified & Trusted Trader

    Superior trade compliance and supply chain security standards.

    Button
  • Slide title

    One-Time Importer or a Regular

    We're here to help you regardless of the quantity of your freight.

    Button
  • Slide title

    Worldwide Freight Services

    We provide 24/7 support to help ensure your peace of mind.

    Button

Australia's Leading Customs Clearance & Freight Services

Contact Us

Welcome to Pro-Active Customs & Freight

Pro-Active Customs & Freight specialises in providing customs clearance and freight forwarding services to businesses and individuals who import and export goods. We have worldwide partners ensuring reliable delivery of sea freight and air freight consignments at competitive rates.

 

We are strategically located in the commercial and industrial area of Moorabbin, VIC. Over the years, our staff has earned a reputation in the industry for providing excellent customer service. We provide clients with total supply chain management, ensuring every consignment is handled with ease.

Furniture Household Goods

Furniture & Household Goods

We can ship goods directly from the manufacturer directly to you. Our agent network enables us to check on your supplier credentials, making your transactions more secure.

Ship and Airplane

Machinery Imports & Exports

We regularly ship worldwide via air and sea.

Food Imports

Food Imports

We can arrange import permits and guide you through Australian quarantine and Border Force requirements.

Packages

Personal Effects

We can arrange shipment of personal effects worldwide.

plant

Import & Export Motor Vehicles

There are many conditions and requirements for importing and exporting motor vehicles, from vehicle import approvals to insurance and logistics. Let us help you.

Trusted Trader

Pro-Active Customs & Freight is a certified Australian Trusted Trader who has attained Government-approved certification for trade compliance and supply chain security standards. The Department of Home Affairs gives Trusted Traders preferential treatment.

trusted trader

How Does It Benefit You and Your Business?

The goods imported by Trusted Traders are given priority treatment at Australian borders; this includes an expedited clearance process and priority cargo inspections. In short, priority treatment means less frequent hold-ups at the border. Also, you can get financial benefits. We can expedite import duty drawback claims and customs refunds. 

Designated Australian Border Force Account Manager

We have a designated manager who provides a single point of contact for border matters and resolving any border clearance issues. You'll receive priority access to advice and assistance.

Our Services

Pro-Active Customs & Freight will manage your consignment from initial paperwork to delivery while monitoring the progress of your shipment to ensure timely and trouble-free transit. Below are some of our customs clearance and door-to-door freight forwarding services:

  • Sea freight services
  • Customs clearance
  • Exports
  • Exports customs clearance
  • Delivery verification
  • Packaging
  • Dangerous goods clearance
  • Chemicals
  • International trade consulting
  • Air freight services
  • Imports
  • Quarantine clearance
  • Documentation services
  • Local transport
  • Storage solutions
  • Food items
  • Personal effects shipments
  • Automotive imports
Get in Touch

Why Choose Us?

Locally owned and operated

Fast turnaround time

Specially trained staff

Licensed and accredited service

Service and support available 24/7

Any day delivery with no extra charge

Overseas goods inspection

Licensed customs brokers

Accreditations & Memberships 

Pro-Active Customs & Freight have accredited and licensed customs brokers registered with the Australian Quarantine & Inspection Service and Australian Customs Service and can provide legislation consultation as well.

AETCOMM (Quarantine Acc) | Licensed Customs Brokers | Trusted Trader

ifcbaa
AQIC
trusted trader

What Our Clients Have to Say About Us

quotesArtboard 1 copy 2

All the import regulations in Australia and Overseas can make import and export seem very difficult. Pro-Active Customs & Freight helped us in making sure that we met all our Customs and Quarantine obligations.


– Abbas

quotesArtboard 1 copy 2

Pro-Active Customs & Freight are contactable 24/7. Their service is very good.


– Grace

quotesArtboard 1 copy 2

Whenever we contact Pro-Active Customs & Freight, we always get to talk to an Accredited/Licensed person that can answer all of our queries immediately.


– Dean

Request a call back from our freight consultants.

Contact Us

Share by: