- Specialists in Freight Forwarding
- 24/7 Service and Support
- Free Quotes Available
Australia's Leading Customs Clearance & Freight Services
Welcome to Pro-Active Customs & Freight
Pro-Active Customs & Freight specialises in providing customs clearance and freight forwarding services to businesses and individuals who import and export goods. We have worldwide partners ensuring reliable delivery of sea freight and air freight consignments at competitive rates.
We are strategically located in the commercial and industrial area of Moorabbin, VIC. Over the years, our staff has earned a reputation in the industry for providing excellent customer service. We provide clients with total supply chain management, ensuring every consignment is handled with ease.
Furniture & Household Goods
We can ship goods directly from the manufacturer directly to you. Our agent network enables us to check on your supplier credentials, making your transactions more secure.
Machinery Imports & Exports
We regularly ship worldwide via air and sea.
Food Imports
We can arrange import permits and guide you through Australian quarantine and Border Force requirements.
Personal Effects
We can arrange shipment of personal effects worldwide.
Import & Export Motor Vehicles
There are many conditions and requirements for importing and exporting motor vehicles, from vehicle import approvals to insurance and logistics. Let us help you.
Trusted Trader
Pro-Active Customs & Freight is a certified Australian Trusted Trader who has attained Government-approved certification for trade compliance and supply chain security standards. The Department of Home Affairs gives Trusted Traders preferential treatment.
How Does It Benefit You and Your Business?
The goods imported by Trusted Traders are given priority treatment at Australian borders; this includes an expedited clearance process and priority cargo inspections. In short, priority treatment means less frequent hold-ups at the border. Also, you can get financial benefits. We can expedite import duty drawback claims and customs refunds.
Designated Australian Border Force Account Manager
We have a designated manager who provides a single point of contact for border matters and resolving any border clearance issues. You'll receive priority access to advice and assistance.
Our Services
Pro-Active Customs & Freight will manage your consignment from initial paperwork to delivery while monitoring the progress of your shipment to ensure timely and trouble-free transit. Below are some of our customs clearance and door-to-door freight forwarding services:
- Sea freight services
- Customs clearance
- Exports
- Exports customs clearance
- Delivery verification
- Packaging
- Dangerous goods clearance
- Chemicals
- International trade consulting
- Air freight services
- Imports
- Quarantine clearance
- Documentation services
- Local transport
- Storage solutions
- Food items
- Personal effects shipments
- Automotive imports
Why Choose Us?
Locally owned and operated
Fast turnaround time
Specially trained staff
Licensed and accredited service
Service and support available 24/7
Any day delivery with no extra charge
Overseas goods inspection
Licensed customs brokers
Accreditations & Memberships
Pro-Active Customs & Freight have accredited and licensed customs brokers registered with the Australian Quarantine & Inspection Service and Australian Customs Service and can provide legislation consultation as well.
AETCOMM (Quarantine Acc) | Licensed Customs Brokers | Trusted Trader
What Our Clients Have to Say About Us
All the import regulations in Australia and Overseas can make import and export seem very difficult. Pro-Active Customs & Freight helped us in making sure that we met all our Customs and Quarantine obligations.
– Abbas
Pro-Active Customs & Freight are contactable 24/7. Their service is very good.
– Grace
Whenever we contact Pro-Active Customs & Freight, we always get to talk to an Accredited/Licensed person that can answer all of our queries immediately.
– Dean
Request a call back from our freight consultants.
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