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Pro-Active Customs & Freight is a certified Australian Trusted Trader, having attained Government approved certification for trade compliance and supply chain security standards.

Trusted Traders are given preferential treatment by the Department of Home Affairs.


What it means for you and your business:


Goods imported by Trusted Traders are given priority treatment at Australian borders.

This includes an expedited clearance process and priority cargo inspections. Priority treatment means less frequent border holds.


A designed Australian Border Force Account Manager.

A single point of contact for border matters and resolving any border clearance issues.

Priority access to advice and assistance.


Financial Benefits

Expediated  import duty drawback claims and customs refunds.

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